Frameworks like SAFe give you the org chart of accountability. They cannot give you the accountability itself — and knowing the difference is most of the job.
Transformation Strategy

The Ownership Vacuum: Why Transformations Stall When No One Owns the Outcome

Frameworks like SAFe give you the org chart of accountability. They cannot give you the accountability itself — and knowing the difference is most of the job. From a distance, most stalled transformations look like delivery problems. The teams are busy. The roadmaps are detailed. The status reports are green more often than they have any right to be. And yet, quarter after quarter, the thing the business actually wanted — a unified view of its customers, a faster quote, a pipeline number a le...
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How Transformations Lose the People They're Meant to Help
Transformation Strategy

The Business–Digital Divide: How Transformations Lose the People They’re Meant to Help

The ceremonies of a scaling framework are a trust-manufacturing machine. Run them as theater, and they manufacture only the appearance of trust while the real thing drains away. The most quietly devastating moment in a transformation program is rarely about budget or architecture or scope. It is a senior business leader concluding, without drama, that engaging with the transformation is no longer a good use of their time — and simply stopping. Not being difficult. Being honest. Deciding to re...
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