Lean Agile Center of Excellence  

Reconciling Many Business Units Into One Process Model Ask several business units how they do the "same" thing and you get several different answers: different steps, different names, different definitions of the same words. Getting them onto one process model is one of the most foundational things a transformation does, and it is a negotiation disguised as a diagramming exercise. In any enterprise made of multiple business units, the same activity: selling, quoting, onboarding a customer...